Management Services
Bourn Identity is equipped to provide a wealth of management services to your team. Our managers are highly skilled in line, matrix and executive management including planning, organizing, staffing, directing and controlling compliance programs. We offer strategic advice and assistance to help you achieve compliance program economies-of-scale through proven techniques of forecasting, budgeting, resource management, gap analysis, and personnel management. Our diversified backgrounds have provided us with unique benchmarking experiences allowing us to compare different business processes and establish industry “best practices”. We have learned what works in various companies and more importantly, how to convey business processes that will help your compliance programs be successful.
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Leadership
The visible commitment of your company’s leadership at all levels is imperative to the success of your program. Leaders set the tone and culture of an organization, including its attitude about ethics. It is imperative that employees see that leaders are committed to the highest ethical standards. Much has been said about “tone at the top.” Research has shown that tone at the top does make a difference and that employees often define “top” as their immediate supervisors or managers. Further, studies have shown that employees are more likely to report an ethical concern to their supervisor or another manager than to a telephone line or another reporting mechanism.¹
It is important for a leader to understand how his or her company’s ethics program works, and how his or her role as a leader fits into the program and contributes to building and maintaining an ethical culture.
Leaders in your organization should be responsible to:
— Lead by example
— Ensure that employees understand the company’s ethics standards
— Create a culture that encourages employees to comply with company policies and voice questions and concerns
— Respond appropriately and immediately to concerns that are raised
— Ensure that employees receive a copy of the code of conduct
— Ensure that employees complete training and certifications as required
The engagement of middle management is just as important as support from your senior leadership. Messages related to your organization’s ethics standards must remain consistent Defense Industry Initiative, Creating and Maintaining an Effective Ethics and Business Conduct Programat all levels of leadership and from all parts of your company. Messages reinforcing your company leadership’s commitment to ethics should be included in ethics training, your code of conduct, staff meetings, posters, new employee orientation and other communications. Many messages are communicated to your employees during the work day. It is important for leaders to use every opportunity to communicate their personal commitment to ethical conduct. Ultimately, employees will do what they perceive their leaders and managers want them to do.
It is important for a leader to understand how his or her company’s ethics program works, and how his or her role as a leader fits into the program and contributes to building and maintaining an ethical culture.
Leaders in your organization should be responsible to:
— Lead by example
— Ensure that employees understand the company’s ethics standards
— Create a culture that encourages employees to comply with company policies and voice questions and concerns
— Respond appropriately and immediately to concerns that are raised
— Ensure that employees receive a copy of the code of conduct
— Ensure that employees complete training and certifications as required
The engagement of middle management is just as important as support from your senior leadership. Messages related to your organization’s ethics standards must remain consistent Defense Industry Initiative, Creating and Maintaining an Effective Ethics and Business Conduct Programat all levels of leadership and from all parts of your company. Messages reinforcing your company leadership’s commitment to ethics should be included in ethics training, your code of conduct, staff meetings, posters, new employee orientation and other communications. Many messages are communicated to your employees during the work day. It is important for leaders to use every opportunity to communicate their personal commitment to ethical conduct. Ultimately, employees will do what they perceive their leaders and managers want them to do.
¹ Defense Industry Initiative, Creating and Maintaining an Effective Ethics and Business Conduct Program